Our Story

Where We Came From

In October 1984, Neil Parker started Bug Busters—a full-service pest control company—out of the basement of his family home in Acworth, Georgia. In the beginning, Neil was a one-man-show; he was the Sales Representative and the Technician. And of course, when drumming up business, he started with who he knew. Some of Bug Busters’ first customers were Neil’s friends from church, some of whom are still customers to this day.

Gradually, fueled by Neil’s hard work and the support of his family, Bug Busters grew. Neil began hiring employees—one, two, three, four. It was then, with four employees and in its second year of operation, that Bug Busters graduated from the Parker family basement to its first physical location.

And after that, the rest is history.

Where We Are Today

Bug Busters is still, in many ways, similar to the company Neil started in 1984. We’re still a family-owned and operated pest control company—just a bit bigger. Today, Bug Busters is helmed by Neil’s two children: Court Parker, CEO, and Daphne Bertholf, CFO. 

We still stress the importance of knowing our customers personally and offering thorough and tailored service. We are still committed to a standard of excellence in the products and services that we provide our customers.

Today, we serve residential and commercial customers in the southeastern United States and have four physical locations: Woodstock, GA, Hapeville, GA, Eatonton, GA,  and Chattanooga, TN. 

We offer environmentally friendly pest control solutions to protect your home, business, family, and pets. We can inspect and treat your home or business for every pest you may encounter, including (but not limited to) termites, mosquitos, bed bugs, ants, beetles, fleas, rodents, wildlife, and more.

Our Company Culture

Our company culture isn’t just about posters hung on office walls. For us, our company culture is an extremely important part of our operation, and by extension, our success. Each team member—regardless of position—knows the three aspects of our company culture. These include…

Our Mission Statement

Bug Busters, Inc. will continually strive for a commitment to excellence through a high regard for customer service and the growth and development of our employees. Both will be achieved through responsible management at all levels, continuing education, community involvement, and the use of the latest technology available in the pest control industry.

To learn more about our company culture, click here

Our Company Values

The level of success of our company values are measured by the acceptance and initiation of these values by upper management followed by the acceptance of these values by management and adopting these values into everyday details of the work environment and gaining employee acceptance and belief in the company’s value system.

To learn more about these values, click here.

Our Culture Fundamentals

Our fundamentals describe the values and behaviors that make our culture unique. They explain how we relate to each other, our clients, and community. It is who we are, it’s what sets us apart and makes us leaders in our field and ultimately what drives our success.

To learn more about these values, click here.

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