Our company culture isn’t just about posters hung on office walls.
For us, our company culture is an extremely important part of our operation, and by extension, our success.
Our Mission Statement
Bug Busters, Inc. will continually strive for a commitment to excellence through a high regard for customer service and the growth and development of our employees. Both will be achieved through responsible management at all levels, continuing education, community involvement, and the use of the latest technology available in the pest control industry.
Our Company Values
The level of success of our company values are measured by the acceptance and initiation of these values by upper management followed by the acceptance of these values by management and adopting these values into everyday details of the work environment and gaining employee acceptance and belief in the company’s value system.
Click each value below to learn more.
Our Culture Fundamentals
Our fundamentals describe the values and behaviors that make our culture unique. They explain how we relate to each other, our clients, and community. It is who we are, it’s what sets us apart and makes us leaders in our field and ultimately what drives our success.
What are the Bug Busters Culture Fundamentals?
- Clarity Creates Confidence, Confusion Causes Chaos
- Create A Tone of Friendliness and Warmth
- Be A Fanatic About Response Time
- Assume Positive Intent
- Go The Extra Mile
- Honor the BBI Family
- Deliver Legendary Customer Service
- GRACE
- Get The Facts
- Look Ahead and Anticipate
- Share Information
- Practice the “Human Touch”
- Check The Ego at The Door
- Find a Way
- Honor Committments
- Deliver Results
- Communicate to be Understood
- Keep Things Fun
- Practice Blameless Problem-Solving
- We Live in A Glass House
- Follow-Up Everything
- Do What’s Best for The Customer
- Do It Well The First Time
- Embrace Change
